Cloud-Based ATS for a Recruitment Agency
Overview
A UK-based recruitment agency sought to transform its recruitment operations and client engagement by developing an advanced cloud-based Applicant Tracking System (ATS). Driven by the need for improved scalability and a better user experience in a fast-paced industry, the new solution was tailored to meet increasing demands in data management and streamline the overall recruitment workflow. The system was developed with a focus on addressing the agency’s specific requirements through custom software development.
The Challenge
The agency faced several operational challenges, including:
Limited scalability of the existing ATS
Inefficient systems for applicant tracking
Poor client engagement for managing jobs and candidates
Manual, time-consuming processes for interview scheduling and job offers
Disorganized financial and billing operations

Solution
The solution involved the development of two integrated systems, each targeting key areas of the recruitment lifecycle:
Internal ATS for Employees and Staff
Customizable Recruitment Workflows: Enabled the creation of recruitment workflows tailored to different strategies.
Advanced Candidate Search: Improved filtering and search capabilities to manage the candidate database more efficiently.
Comprehensive Candidate Profiles: Built a centralized database to store detailed candidate information.
Third-Party Job Portal Integration: Allowed direct job postings to multiple external platforms.Billing System Integration: Embedded financial tools to manage internal billing processes smoothly.
AI-Based CV Parser: Implemented a machine learning-powered CV parser to automate and enhance data accuracy.
Self-Service Portal for Clients
Job Posting: Enabled clients to post job requirements directly through the platform.
Subscription and Payments: Clients can purchase subscriptions using credit/debit cards and access downloadable invoices.
Resume Browsing and Shortlisting: Allowed clients to view and shortlist resumes relevant to their job listings.
Interview Scheduling: Offered clients tools to coordinate and track interviews with candidates.
Results
The deployment of the new ATS system had a significant impact on the agency’s operations:
The self-service portal for clients improved the efficiency of the recruitment process by 40%.
Employees benefited from the customizable workflows and advanced search capabilities, significantly reducing the time spent on administrative tasks.
The ability to post directly to third-party job portals expanded the agency's market presence.
The AI-based CV parser minimised manual data entry errors and expedited the recruitment process.
Scope Of Work
Discovery
UI / UX
Product Development
Cloud & DevOps
Artificial Intelligence
Data Analytics