Cloud-Based ATS for a Recruitment Agency

Overview

A UK-based recruitment agency sought to transform its recruitment operations and client engagement by developing an advanced cloud-based Applicant Tracking System (ATS). Driven by the need for improved scalability and a better user experience in a fast-paced industry, the new solution was tailored to meet increasing demands in data management and streamline the overall recruitment workflow. The system was developed with a focus on addressing the agency’s specific requirements through custom software development.

The Challenge

The agency faced several operational challenges, including:

  • Limited scalability of the existing ATS

  • Inefficient systems for applicant tracking

  • Poor client engagement for managing jobs and candidates

  • Manual, time-consuming processes for interview scheduling and job offers

  • Disorganized financial and billing operations


Solution

The solution involved the development of two integrated systems, each targeting key areas of the recruitment lifecycle:

Internal ATS for Employees and Staff

  • Customizable Recruitment Workflows: Enabled the creation of recruitment workflows tailored to different strategies.

  • Advanced Candidate Search: Improved filtering and search capabilities to manage the candidate database more efficiently.

  • Comprehensive Candidate Profiles: Built a centralized database to store detailed candidate information.
    Third-Party Job Portal Integration: Allowed direct job postings to multiple external platforms.

  • Billing System Integration: Embedded financial tools to manage internal billing processes smoothly.

  • AI-Based CV Parser: Implemented a machine learning-powered CV parser to automate and enhance data accuracy.

Self-Service Portal for Clients

  • Job Posting: Enabled clients to post job requirements directly through the platform.

  • Subscription and Payments: Clients can purchase subscriptions using credit/debit cards and access downloadable invoices.

  • Resume Browsing and Shortlisting: Allowed clients to view and shortlist resumes relevant to their job listings.

  • Interview Scheduling: Offered clients tools to coordinate and track interviews with candidates.

Results

The deployment of the new ATS system had a significant impact on the agency’s operations:

  • The self-service portal for clients improved the efficiency of the recruitment process by 40%.

  • Employees benefited from the customizable workflows and advanced search capabilities, significantly reducing the time spent on administrative tasks.

  • The ability to post directly to third-party job portals expanded the agency's market presence.

  • The AI-based CV parser minimised manual data entry errors and expedited the recruitment process.

Scope Of Work

  • Discovery

  • UI / UX

  • Product Development

  • Cloud & DevOps

  • Artificial Intelligence

  • Data Analytics

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